Makers Toolbox Terms of Service
Last updated: 6 November 2026 (version 2026-11-06)
Thanks for using Makers Toolbox. These terms are the agreement between you and us. We have kept them short and in plain English. If anything is unclear, email hello@makerstoolbox.app.
1. Who we are
- Makers Toolbox is made by Ruth McCarthy, trading as Makers Toolbox, Ireland.
- Our website for this app is https://makerstoolbox.app/support
- Our email is hello@makerstoolbox.app
2. What Makers Toolbox is
- Makers Toolbox is a tool to organise and follow craft patterns and projects you already have the right to use.
- You add your own patterns, PDFs, screenshots, photos, links and videos. The app helps you keep them together, turn them into steps, track your progress and keep notes.
- The app does not sell patterns, does not include a pattern library of its own, and does not give you any rights in anyone else's designs.
3. Your account
- You must be at least 16 years old to create an account.
- Keep your password safe. You are responsible for what happens under your account.
- Tell us straight away at hello@makerstoolbox.app if you think someone else is using your account.
- One account is for one person. Please do not share your login.
4. Your content and your responsibility
- Everything you add stays yours. We claim no ownership of your patterns, photos, notes or projects.
- You give us permission to store, process and show your content back to you, only so the app can work for you. We stop using it when you delete it or delete your account.
- By adding a pattern or design to the app you confirm that you have the right to use it, for example because you bought it, it is free to use, or you made it. In short: only bring in patterns, videos and images you own, bought or were given. They stay private to you.
- The app is for your personal, non-commercial use.
- Do not upload, share, sell or redistribute patterns or designs you do not own or do not have permission for.
- The Share build guide feature is designed so that the steps of someone else's pattern are never included in what you share. Please do not try to work around this.
- A guide only includes a pattern's steps when you tell the app the pattern is your own design. Only say so if it is. Crediting a designer does not give you permission to share their pattern, photos or video.
- Smart tools only read videos from your own phone and public YouTube links. The app never downloads or stores a YouTube or TikTok video. If you save a video from another app and upload it, you are responsible for having the right to do so.
- We do not review the content you add. You are responsible for it.
5. Respect for designers, and how to report misuse
- Independent designers are the heart of the crafting world. Please respect their work.
- If you are a designer, or anyone else, and you believe content in Makers Toolbox breaches your rights, email hello@makerstoolbox.app with: a description of the work, where you believe it appears (a link, a screenshot or the name of the shared file), a statement that you believe in good faith the use is not permitted, a statement that you own the work or act for the owner, and your contact details. Our takedown page walks you through it.
- We reply within 72 hours of a complete report. We may remove or hide the content and we will tell the account holder what we did and why. If you reported it, we will tell you the outcome.
- An account holder who disagrees can reply to us within 14 days. We will look again and tell both sides what we decided.
- Two upheld reports against the same account, or one deliberate attempt to share another designer's pattern, will lead to the account being closed.
- hello@makerstoolbox.app is also our single point of contact for authorities and users under the EU Digital Services Act. You can write to us in English or Irish.
6. Smart tools
- Smart tools read a pattern you already have (pages, photos, links or a video) and turn it into steps inside the app. They do not create patterns.
- Smart tools are automated and may make mistakes. Always check the steps against your original pattern before you rely on them.
- Video reading (Beta): YouTube links and your own videos. It is less reliable than reading from pages or photos.
- You are responsible for only sending Smart tools content you have the right to use.
- Smart tools can be switched off in Settings at any time.
7. Subscriptions, trial and credits
- Makers Toolbox is a subscription. You pay through the App Store or Google Play, never directly to us.
- New subscribers get a one-week free trial. If you do not cancel before the trial ends, your subscription starts and you are charged.
- The free week includes 30 Smart tools credits. If you subscribe before the week is up, any you have left are added to your extra credits, which never expire. Each month of your subscription, monthly or yearly, includes 60. Unused monthly credits do not roll over.
- You can buy extra credit packs. Extra credits never expire, and are only used after your monthly credits run out. If your subscription lapses they are kept for when you subscribe again.
- Prices are shown in the app before you buy. They may change, and we will tell you before a change affects you.
- You can cancel at any time through your App Store or Google Play subscription settings. Cancelling stops future payments. It does not refund the current period.
- Refunds are handled by Apple or Google under their rules, because they took the payment. If you are in the EU you may also have statutory rights to withdraw, which these terms do not take away.
- If your subscription lapses, your account becomes read-only. You can still open the app and see everything you added. Nothing is deleted. Subscribe again to edit.
8. Acceptable use
Please do not:
- break the law, or help anyone else to;
- upload content that is abusive, hateful or harmful;
- try to get into other people's accounts or data;
- copy, reverse-engineer or resell the app or its services;
- overload or interfere with the app, our servers or the Smart tools;
- use automated tools to scrape or bulk-download content.
9. Our rights in the app
- The app, its design, code, artwork, name and logo belong to us or our licensors.
- We give you a personal, non-transferable licence to use the app on devices you own, as long as you follow these terms.
- The app includes open source software; see Settings > About > Open source licences.
10. Ending things
- You can delete your account at any time in Settings. This removes your account and everything in it. We cannot undo it.
- We may suspend or close your account if you break these terms, if we are required to by law, or if we stop offering the app. We will give you reasonable notice where we can.
- If we close the app for good we will give you at least 30 days' notice so you can take your content with you.
11. What we cannot promise
- We work hard to keep Makers Toolbox running well, but we cannot promise it will always be available, error-free or suit your particular needs.
- Smart tools, in particular, can be wrong. Your pattern is the source of truth.
- Nothing in this section removes rights you have as a consumer under Irish or EU law.
12. Our responsibility to you
- We are responsible to you for losses we cause by breaking these terms or by our negligence, in the way Irish and EU consumer law says we should be.
- We do not exclude or limit our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit.
- Beyond that, we are not responsible for losses that were not foreseeable when you agreed to these terms, for business losses (the app is for personal use), or for loss caused by content you added or by your own breach of these terms.
- Where the law allows, our total responsibility to you for everything else is limited to the amount you paid for the app in the twelve months before the problem arose.
13. Changes to these terms
- We may update these terms, for example when we add a feature or the law changes.
- When we make a meaningful change we will ask you to read and accept the new terms in the app before you carry on using it.
- Each version carries its date at the top so you can see what you accepted and when.
14. Law and courts
- These terms are governed by the law of Ireland.
- Any dispute will be dealt with by the courts of Ireland.
- If you live in another EU country you also keep the protection of your own country's consumer law, and you may be able to use your local courts or the EU online dispute resolution platform.